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How to Establish Business Relationships Online

Today, with a few simple clicks, you can make contact with a customer of supplier from the other side of the world. When engaging in International trade, you are likely to be dealing with people from...

Today, with a few simple clicks, you can make contact with a customer of supplier from the other side of the world. When engaging in International trade, you are likely to be dealing with people from all sorts of different cultures. It is in your best interest to build up a good relationship so that your partners and customers can grow together with your business. Here are some tips on how to build relationships online.

Tip 1: Establishing trust and credibility.

When making your first contact, bear in mind that whoever is at the other side of the line do not know you as a person. Instead of just barging in with your demands and requests, take the time to introduce yourself properly. This step is necessary for setting the foundation for a good business relationship. It's always easier to work with someone whom you know as a person then to work with a "faceless" individual sitting on a computer at the other end of the world.

Tip 2: Mind your net etiquette.

There is such a thing as good manners on the Internet. Since most of the time communications take place with the written text, it is important to remember not to convey the "wrong" messages. You don't want to come across as an unreasonable person. For example, if you capitalize all your words, your email may come across as impatient and even rude. Use non-verbal cues like smiley faces or be clear with your communications to avoid misunderstandings.

Tip 3: Ask, don't demand.

Demanding almost always spoil relationships. When there is an issue, ask if it can be corrected in a nice and polite manner. You are more likely to receive a positive response if you ask nicely. If you demand in a forceful manner, whoever is on the other side will tend to behave in a similar manner. In the end, such actions are just harmful to business relationships.

Tip 4: Get in touch regularly.

Even if it's just a simple email with a couple of sentences, be sure to get in touch every week or so. People drift apart due to lack of communications. So don't let that happen to you, especially if you know that you have some really good partners and customers in your portfolio. Spend more time developing those accounts that you think will help grow your business. Eventually, the time that you have invested in developing those relationships will pay off handsomely.

Tip 5: Be personal.

The Internet is essentially a one to one communication tool. For instance, an email or an instant chat session tend to be personal - you are communicating with just one person at a time. So be a real and genuine person. There is no need to talk business all the time.

Once in a while, drop a personal note or message to find out how your partners and customers are doing. When you do so, you stay closer to your customers. If they are in need of helpArticle Search, just lend a helping hand and you will earn yourself a loyal friend. Your contacts will eventually help boost your International trade business to greater heights.

Article Tags: Other Side

Source: Free Articles from ArticlesFactory.com

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