Organizational Behavior and Organizational Impact

Nov 10
17:08

2007

Murad Ali

Murad Ali

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Monitoring and improving organizational behavior can result in huge profits.

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Organizational behavior is an aspect of doing business within large companies that many executives have overlooked. This organizational behavior impacts every nook and cranny of a company. Thinking about the organizational behavior and how people act within a company can foster new ways of managing people that can have longer-term impacts on profitability.For example,Organizational Behavior and Organizational Impact Articles unionized work forces may have a more negative environment then non-union work environments due to the natural adversarial relationships between company management and union officials. In unionized environments many employees may feel as though their supervisor is abusing them and therefore they regulate their contact with that supervisor (Tepper, Moss, Lockhart & Carr, 2007).This regulation of contact can affect how efficient the organization becomes because workers aren’t motivated by the supervisors they believe are abusing them, they aren’t likely to give any additional effort if they don’t feel that they will be rewarded, and they may feel the company is using them instead of respecting them. The low level of employee morale may have a compounded effect on corporate success.Rudeness by managers and supervisors has a large impact on the success rate of the company. According to a study it was found that rudeness by a direct authority figure reduced productivity within individual workers and within the overall organization (Porath & Erez, 2007). There is a definite rudeness-performance relationship where “hard feelings” can affect the successfulness of the company.If the managers of a company have the mindset that employees are lazy, unmotivated and problem creators they aren’t likely to respond positively to employee questions and problems. When they degrade the employee or treat them poorly there is a good chance the employee will reciprocate by slowing down his or her work. If management culture is to be rude to employees then the problem may become widespread.Imagine for a moment that the different between profit and not having profit is 5%. If a company was to make a widespread change of how they treat workers they could increase or decrease productivity by 20%. This can come out to millions or even billions of dollars worth of positive relationships. That is the difference between successful companies and ones going out of business.The methods in which employers can change their corporate culture and organizational behavior for the better can be realized through the human resource departments, additional training and more competent leadership. In the same way that companies are concerned about the impression of their customers they should be concerned about the impression of workers. There is no such thing as common sense when it comes to psychological science.Durkin, D. (2007). How loyalty and employee engagement add up to corporate profits. Chief Learning Officer, 6 (11).Porath, D. & Erez, A. ( 2007). Does rudeness really matter? The effects of rudeness on task performance and helpfulness. Academy of Management Journal, 50 (5). Tepper, B., Moss, S., Lockhart, D. & Carr, J. (2007). Abusive supervision, upward maintenance communication, and subordinates’ psychological distress. Academy of Management Journal, 50 (5).

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