10 Reasons You Should Invest in a New Telephone System

Aug 5
12:11

2017

Nona Madzharova

Nona Madzharova

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21st-century business requires owners to adjust to the technological development. If you are still in doubt whether you should update your office telephone system, have a look at these ten reasons why you should do so.

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Just like everything connected with technology,10 Reasons You Should Invest in a New Telephone System Articles telephone systems are undergoing radical changes in the recent years. Ever since Alexander Graham Bell discovered the telephone, people have integrated it so much into their lives that today we can’t stay long without our smartphone.

At the same time, businesses have successfully embraced the opportunity to incorporate telephone system making them an essential for every office. However, 2017 might be the year you consider updating your company telephone system. The newest edition to the telephone family is the so-called VoIP (Voice over Internet Protocol) - where calls are placed over the Internet connection, rather than phone lines.

If you are still not convinced about investing in a new telephone system, here are eleven reasons why you should do so.

  • It’s Geographically Independent

With VoIP telephone system you are not limited to having a phone number with one country code only. Because of its connection to the Internet, this system gives you the opportunity to have multiple numbers with different codes which are quite useful if you have an international company.

  • It’s Easy to Scale Your Business

In most cases, companies don’t stay the same - they either scale up or down depending on business performance and other factors. Using a VoIP phone system allows your enterprise to grow as much as possible without putting you in a difficult situation.

  • It’s Accessible from Everywhere

This is only one of the advantages of digitalisation - the opportunity to work regardless of your location. It’s not the best idea to take your business phone with you on your holiday but with VoIP, you can do it if necessary. Accepting calls from home is not a problem as well.

  • It’s Customisable

In the 21st century, we are used to having many products and services tailored exclusively to our personal needs. Businesses also need special features and VoIP systems are the perfect tool for this purpose. 

  • It’s Easy to Maintain

 While traditional telephone systems require a certain amount of time and effort for maintenance, VoIP systems are cloud-based and the provider has responsibility for all the support.

  • It’s Secure

Security is one of the main concerns when it comes to business. You might think that the Internet-based phone system is at more risk than the traditional one but you can trust the VoIP business phone system. Most systems are managed by a skilful team who make sure your company information is securely stored.

  • It’s Cost-effective

Another major benefit of VoIP phone systems is that they reduce costs - again thanks to its cloud-based nature. International calls at a lower price and affordable hardware and software is a perfect solution for small, medium, and big companies. Since it’s all connected to the internet, the only thing you need to assure is a good Internet connection. Another proof that cloud-based systems are cost-effective is the fact that you get to choose between various price plans which also include maintenance.

  • It Includes a Variety of Calling Features

In relation to the tailor-made solutions, there are many calling features you can choose from, for example:

  • Call Screening
  • Missed Call Notifications
  • Unlimited Number of Users
  • Conference Calls
  • Integration with Email and E-fax
  • Call Routing
  • Auto Attendant
  • Call Recording
  • Voicemail Delivery by Email
  • Smartphone and Desktop App Integration
  • Call Fraud Monitoring and more.
  • It’s Energy Efficient

Sustainability is a trending topic and relevant issue that many companies are dealing with these days. Saving energy resources is a responsibility of every business and VoIP telephone systems allow you to do so. Furthermore, your electricity bill will decrease significantly which again proves that cloud-based telephony is a cost-effective solution.

  • It’s Future Proofing Your Company

The forecast for the future is debatable, yet one thing is for sure - the digitalisation of industries is going forward. By having such an innovative system of communication, you can prove to your clients and competitors that you are up to date with technology.