IT and Networking Support for Dynamics GP Great Plains ERP

Feb 13
12:41

2009

Andrew Karasev

Andrew Karasev

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Microsoft Dynamics GP ERP, formerly known as Great Plains Dynamics and eEnterprise, is client-server application, meaning that if you are small business and you do not have in house IT department, Dynamics GP support from computer hardware and networking sides might be an issue.

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Consider the needs to first make Server hardware selection, often translated in Windows Small Business Server installation and configuration,IT and Networking Support for Dynamics GP Great Plains ERP  Articles Microsoft Exchange setup, Dynamics GP MS SQL Server Reporting Services reports installation and web exposure, Dynamics GP Business Portal and Sharepoint application, plus of course Microsoft SQL Server itself installation, maintenance plans setup, including DB backup.  All these questions should be addressed and your IT support consultant should be familiar with all or some of these tools and technologies.  In this publication we are giving you Dynamics GP networking support options overview:

 

1.       Hardware selection for initial Dynamics GP Great Plains implementation or version upgrade.  You should check with your Great Plains VAR and ask them to give you recommended Server and Workstation hardware and software configuration.  For each version of GP Microsoft Business Solutions has special recommendations.  Please, pay special attention to SCSI hard drives and their configuration, as this seems to be substantial cost of the server hardware and it translates to your data storage reliability

 

2.       SQL Server.  We assume that you are on Microsoft SQL Server 2005 and installing Dynamics GP version 10.0.  Please, read recommended SQL maintenance plans for Dynamics GP databases.  Here you cannot just follow the instructions, you need to work out the strategy.  For example, if you have heavy GP transactions traffic, and you need point of time – you will need to switch your company DB to full recovery model – then you will be able to setup fill back up with the series of following transaction logs backups.  These questions might be trivial for experienced MS SQL Server DBA, but if you are small business owner – you have to know at least the right questions to ask in selecting Networking consultant

 

3.       New GP users installations.  If you decide to host your Dynamics GP server as well as GP client (on Citrix or Terminal Server) – then there is no need to install new GP client application.  However here you will need appropriate printer drivers installation on the hosted Terminal Server computer in order to allow users print GP invoices and reports locally in the office.  In the case of deploying GP on your network locally – you may decide to create GP installation package and publish new update or GP service pack automatically

 

4.       Alba Spectrum support.  We offer local Dynamics GP aware engineers in Chicago, Houston, San Diego and Orange County.  For country side businesses we offer web sessions training for your IT departments as well as remote support via VPN and RDC technologies