Roles And Responsibilities Of ERP Consultants In Implementation
For the ERP implementation, consultants are required. ERP consultants are required to be dedicated, efficient and experienced in order to implement successfully.
Most of the companies are looking to implementing the ERP system. For the implementation process, ERP consultants are required. These consultants have their roles and responsibilities defined and they have to analyze the business, oversee the design, oversee the implementation and ensure that the solution is delivered successfully. The ERP consultants are required to be dedicated, efficient and experienced in order to run the process smoothly. Therefore an ERP consultant is important to the implementation of the ERP system and the roles and responsibilities of consultants are many.
The two kinds of ERP consultants involved are the functional consultant and the technical consultants. Both these kinds of enterprise resource planning consultants are required in order to conceptualize, design, implement and maintain the ERP system. They are responsible for administering all the phases of the implementation in order to maintain the schedule and quality. They are required to convert the decided methodology into required tasks while following the time schedule. The ERP consultants add value to the project and so they should be experts in their field. The efficiency of the consultant can help in reducing the time, money and effort put into the project.
The functional consultant is required to prepare documents according to the customer's needs and then map the customer requirement with the proposed solution. These documents have to be approved by the customer and the project manager and the changes have to be incorporated. After the GAP analysis, the consultant starts the implementation phase. The roles and responsibilities of functional ERP consultants start before the implementation phase also. The consultant needs to be aware of the functionalities of the various modules such as manufacturing, finance, production, inventory, etc. He is also required to provide training to the end users and see to it that the system functions smoothly.
Once the implementation phase starts, the technical consultant comes into the picture. The roles and responsibilities of the technical ERP consultant is to customize the application according to the documents and requirements of the customer. There is coordination and interaction required between the two consultants for a smooth process. The technical consultant has to identify the requirements related to technology, database, operating system, hardware installations and technical expenses. He plays an important role in the data transfer and suggests which kind of technical requirements are needed in future. The technicalities of the business process and the architecture of the system will be designed by the technical ERP consultant.
The roles and responsibilities of ERP consultants are well defined and so they need to have expertise in their respective fields. Their work involves designing the project, preparing the budget, interacting with the customer, convincing management, assigning work to team members, ensuring work is done, etc. The consultants need to ensure that the ERP system developed meets the client’s business requirements. They also need to train the employees once it has been implemented. The roles and responsibilities of ERP consultant requires them to have knowledge and experience in information technology, human resources, logistics, marketing, sales, supply chain management amongst other things.
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