Will Your Customer Get Their Package? How An UPS Telephone Number Could Save Your Reputation

Dec 21
20:17

2009

Rose Lee

Rose Lee

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Did you know that UPS might not actually give your customer their package, even if you've paid for shipping? Read about this policy and how you can fix it with a UPS telephone number in this article.

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Imagine this situation,Will Your Customer Get Their Package? How An UPS Telephone Number Could Save Your Reputation Articles you get an item dropshipped to your customer,  you think everything is paid for and dealt with and the UPS delivery man turns up at your customers' door and tells them that they've got an unpaid bill of US$20 and if they don't pay it they won't get their package.

They've just been DDU'ed.

DDU is the shortened name of delivered duty unpaid. When a product is sent from a business to a customer, DDU is used so the business pays all of the shipping costs that are involved in getting a product to a customer safely.

If you are an international policy, approaching your business from a DDU point of view can be difficult - this is because of the way that the seller can be expected to pay all of the taxes that UPS picks up whilst the product is being shipped to the buyer's address.

Because of the way some buyers find these fees to be unexpected; the cost can end up back with the seller.

When there are taxes to be paid because of product shipping, UPS first calls on the buyer in order to request the payment of charges like penalties and taxes.

If UPS isn't reimbursed immediately by the buyer, the cost lies with the shipper in the end.

To remove all of this confusion (as well as any potential complaints from your customers), considering opening a UPS account can be very worthwhile for the following reasons:

* Less time wasted
* More efficient
* Less complaints from your customers
* A smoother shipping process

Registering a UPS account is a very simplistic process, with details of your business needed in order for your application to be recognised. With the process available to be completed online, you could find that the whole procedure of making a new account could be a lot simpler than you think.

Once your UPS account is active, you have the chance to place money into your account which can pay for any shipping costs you may have whilst you are doing business, which are then taken from your account as and when they are charged.

Another option is for you to receive weekly bills which you can pay in one go – which can be more convenient if you want to only pay for what you use.

In order to get rid of some of the inconveniences that can be involved with shipping, registering with UPS can enable you to make the progress necessary to expand your business successfully.