Doctor Ratings — Points of Emphasis in Doctor Ratings
Before considering doctor ratings, there are many points to consider.
The varied opinions concerning doctor rating includes the benefits
therein for patients and physicians, the accountability doctors should
be held for, and the validity of customer focused reviewing.
When patients review their doctors, it forces physicians to come clean about their performance. In the past, information about physicians services have been mired in seclusion and lack of information. With the advent of patient reviews, doctors are forced to face criticisms of their practices. However, some argue that it is hard to assess the validity of these doctor ratings. Patients may not have adequate knowledge of the medical field to make an informed and balanced assessment. In other cases, it is hard to assign the failure of a treatment to a specific party. Because of the nature of health care practice and the dynamic of patient and physician relations, it is sometimes difficult to pinpoint the point of failure in treatments.
Doctor ratings are also held by some to be detrimental to a doctor's reputation. Some feel that the more patient reviews that are produced, more trust issues will arise between patients and their physicians. Many practicing professionals also feel that these review systems should not be the only source of information for patients. If it is the only source, patients may have a biased and unfair view of the physician in question's reputation and services. It is also unclear of the validity of some criticisms posited by patients. Many doctors question the ability of patients to assess their practices. After all, patients haven't been subject to the strict licensing and education standards that doctors must achieve before practicing. In this way, many patients rate the their personal experience and not the quality of the care.
Some doctors also fear possible damages from the proliferation of ratings. If a patient chooses selected details to criticize the doctor's performance, the doctor has little recourse to respond due to patient-physician confidentiality agreements. In this way, reviews can be harmful to the practicing professional while they have no means to adequately defend their practice.
However, some professionals list many benefits of physician reviews. These rate systems can help doctors improve their services by providing an incentive for change. By viewing the patient's true needs and concerns, physicians can address some problems of their existing practice and use this information to make decisions on improving their services. Some physicians also argue that if more people participate in reviewing practicing professionals, physicians will be forced to improve their services further.
There are many benefits of considering doctor ratings. These systems of review hold doctors more accountable and create avenues that allow treatment to become more personal and less clinical. They also help patients make more informed health care decisions and give the medical practice more of a focus on customer service. This change in patient and physician relations has been a dramatic shift, and provides a service for both the patient and the practicing professional. These review systems help us reach our desired goal of high-quality health care and an overall improved health care experience.
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