The Signs Of A Good HVAC Service Company

May 13
08:03

2011

Anna Woodward

Anna Woodward

  • Share this article on Facebook
  • Share this article on Twitter
  • Share this article on Linkedin

Good service may mean different things to different people, but there are some basic tenets that most people can agree on. Some marks of a professional HVAC service company include respect for your home and belongings, honesty, and giving their customers a little something extra.

mediaimage
When you hire an HVAC service company,The Signs Of A Good HVAC Service Company Articles you want professionalism, quality customer service, and responsible employees performing their duties in your home. Whether you are just having a small air conditioning unit repaired or need custom ductwork for the entire house, your home should be respected and they're priority should be to provide the best workmanship possible. Too often, independent contractors or HVAC service companies with poor reputations will leave your home in shambles, furniture covered in dust, hand you a large bill, and then not even give you any advice or tips. It's worth the extra time and investment to find a company that values its customers.

Any HVAC service company worth their salt will provide durable plastic coverings for the floor and furniture to ensure that any debris or dust that falls during a ductwork cleaning or filter change won't damage your home. You should call and ask if they provide this or if you will be required to supply your own coverings. If they claim that your furniture or carpet is not at risk, don't believe them. The dirt on the bottom or work boots can leave a permanent stain, and all it takes is one clump of dust falling onto a pristine white chair to destroy it. They also will provide their own ladders or step stools as necessary. You should never see one using your kitchen chair to reach to the ceiling.

If you are calling the professionals for installation of a new air conditioner, heater, or duct system, then you must be prepared for some temporary deconstruction of your home. Technicians may need to remove panels from the ceiling, create entry holes, and do some wiring. While it can be stressful watching them crawl around your home, knocking bits of plaster onto the floor (which should be covered!), a good HVAC service company will repair everything they touched before they leave. Any holes or cracks made either purposefully or on accident should be fixed properly so as to look just as it did before their arrival. Not only should the surface look pristine, but if any insulation was removed from behind walls, that must be replaced as well.

Good companies always go above and beyond the call of duty to ensure that their customers are satisfied and return for further service in the future. Doing more for their clients, such as providing discounts when applicable, free evaluations, and honest cost estimations helps improve their reputation as well as profits. For example, while not necessarily included in the price, if an HVAC service professional is cleaning your ducts, they may take a quick look at your heater or air conditioner to ensure everything else is in good order or if the filter needs to be changed. They might also recommend additional upgrades or products if you mention any problems concerning the climate of your home or rising cost of energy bills. They should also be able to answer your questions, and if they don't know off the top of their heads, find you the answer in a timely manner.