Voice over IP – Solutions for small organizations on the global market

Nov 26
09:36

2014

Martin Ozarek

Martin Ozarek

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If your company is looking for the best telecommunication solutions, then you should consider the opportunities offered by VoIP. Do you want to be present on the global market, why not use Internet Telephony to manage your international calls from the office?

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What are advantages of the VoIP system?

First of all,Voice over IP – Solutions for small organizations on the global market Articles this is a hosted service. That means that there is no need for expensive hardware. It is a out of the box working telecommunications solution and you can start using VoIP in less than ten minutes.

This services provides every business with flexibility and reduces the costs of the telephone system. Another advantage is the ease of use. You do not need IT knowledge to configure virtual numbers for you business.

Some VoIP features include:

  • the ability to add phones and numbers as your business grows
  • virtual telephone numbers across the world
  • call forwarding
  • unlimited number of outbound lines
  • unlimited number of inbound lines
  • call transfer to any phone on you system
  • hold music, to emphasize your company's professional standing
  • easy conference calls
  • a virtual reception console where all incoming calls can be consolidate
  • voicemail features that can be configured for each extension

 

What makes VoIP so attractive for businesses?

The primary reason for choosing VoIP is the low cost. VoIP is significantly less expensive than traditional telephone services. No expensive hardware is needed, nor do you have to wait for a line to be connected, before you can start using this system.

If your business operate globally, the only thing you need to use VoIP in all you branches all over the globe is an internet connection. That means that no more long term contracts are needed with traditional telecommunications companies.

Another great aspect of VoIP is the free internet calls. That means that internal company calls can be made for free. It does not matter if you call employees or colleagues in another country, if they are using VoIP virtual numbers you will not have to pay for the calls.

In the event that your organization is developing, VoIP provides for you adaptability. You do not have to allocate resources to new fittings while including new virtual numbers. Framework gives opportunities in including and evacuating lines without the need to pay for ground lines.

Example of business usage of VoIP

The ideal method for considering the potential of VoIP is to study its application within other company settings. Let us consider an organization with around 20 clients spanning two continents utilizing VoIP for inbound and outbound calls. The Head Office is situated in San Francisco, yet the organizations is situated in Rome. Experts provide services to customers within the Italian office.

The company will gain:

  • the possibility of unlimited outbound lines
  • the possibility of unlimited inbound lines
  • free internet calls
  • a global telephony framework

“If the organization needs virtual numbers for twenty employees, ten at the office, eight employees working from home and two experts abroad, this can be achieved with VoIP.

The ten people at the office uses hand-held SIP phones. Every worker gets two devoted numbers, one for the US and one for Italy, which means that they can utilize the same SIP telephone to contact clients in both San Francisco and Rome.

By utilising the free software for PC/MAC or mobile devices, employees working from home can have a local number for Rome or, for universal helpdesk use, they can also utilize worldwide numbers. All calls to the office as well as 'master-numbers' are free of charge.

The company experts in Rome, would just need apps for mobile devices and an internet connection to make and receive calls. For this purpose, they can use Wi-Fi or mobile operators' internet solutions.

By using VoIP telephony, they can contact employees within the whole company free of charge and numbers in UK and Italy are charged locally.

What hardware do you need?

The only thing required to get started with VoIP is an internet connection, you do not need any expensive PBX fittings.

If you lean towards utilizing hand-held telephone, you can get a SIP telephone with the virtual number appended to it.

Do I have to sign long term contract?

Not all VoIP administrators will offer fleeting contracts. Generally, you will need to sign a year-long contract, however, VoIPstudio operates without any long haul contracts.