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Ann All

Premium Author Ann All

Louisville, Kentucky, USA


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Ann was a leading media authority on automated teller machines before coming to IT Business Edge to cover tech alignment and business value


Dell is trying to make a new expansion into services a key part of its “Dell 2.0” business transformation effort. Read Ann's insight into Dell's SMB services strategy.
A recent survey found that the majority of end users (60 percent) find enterprise applications somewhat difficult, very difficult or almost impossible to use, hampering employee productivity. Ann take...
Interview with Ron Halverson, vice president of marketing and product management for TriActive, a provider of SaaS for systems management.
IDC is forecasting that China will beat out India as the destination of choice for offshoring by 2011. IDC says China's investments in infrastructure development, technical skills and Internet connect...
One of the things getting lost in the Web 2.0 shuffle is common courtesy. While this was a problem in the Web 1.0 world as well, collaboration tools such as instant messaging make it as easy to irrita...
It may not exactly be a case of the chickens coming home to roost, but AT&T’s decision to bring back in-house technical support positions that had been outsourced — at least some of them to offshore l...
Be careful what you write.  There is a gray area between personal and business when you become transparent and post your personal thoughts and rants online.  Read Ann's article on a recent defamation ...
Dell has agreed to support Sun Microsystems' Solaris and OpenSolaris operating systems on its servers.  Read how Sun and Dell are addressing the needs of the SMB market.
For some time now, India has been a compelling locale for companies seeking to capitalize on its low labor costs — and that includes the Big Six outsourcing firms. Read how many outsourcing companies ...
Not surprisingly, since the United Kingdom is the home of the IT Infrastructure Library (ITIL), European companies still lead their North American counterparts in the adoption and execution of ITIL. T...
We hear a lot about making business intelligence more user-friendly, more pervasive — more democratic, if you will. All of the BI vendors are plugging these terms into their sales pitches. Taking Exce...
Cable operator Comcast is making a bid for the business of SMBs by bundling services including corporate e-mail and document sharing with its high-speed Internet service. Comcast will also provide rou...
To combat Wal-Mart's dominance, grocery chains are starting to merge, which could pose a problem for IT departments. According to a report from the IHL Consulting Group, grocery chains are struggling ...
The Federal Government isn't always the best at project management.  But, it appears they are utilizing some newer technology to avoid the negative perception.  From Web 2.0 technologies, software-as-...
Acer's company chairman predicts a huge gain in sales for their desktop PCs and laptops. Laptop sales alone could jump 50 to 70 percent this year, compared to last year.  With the cost savings, Acer c...

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