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Archit Jain

Premium Author Archit Jain

Gurgaon, Haryana, India

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ARTICLES BY ARCHIT JAIN


Explore 12 Best NPS Survey Question & Response Templates. Get the best way to structure your NPS Surveys and ask the right questions to measure your Net Promoter Score.
Learn how to Close the Customer Feedback Loop effectively using Net Promoter Score Surveys.
Deciding whether to use Open-ended Survey Questions in your feedback form? Read the advantages and disadvantages of Open-Ended Survey Questions here.
Restaurant Survey Software have made the task of capturing Customer Feedback much easier than before. Let's learn some great ways Restaurants can use Online Survey Tools
Learn all about Website Feedback — what is Website Feedback? How to take feedback on Websites from Visitors to increase conversion, understand visitor behavior and post-purchase satisfaction.
SMS is the most preferred channel to conduct different types of surveys. Let’s discover the top 8 benefits of using SMS Surveys.
The biggest challenge in creating a Customer Satisfaction Survey is to decide the questions. Read this to know the top survey questions that you can ask in a Customer Satisfaction Survey to obtain Cus...
The success of email surveys largely depends on the way you use to send them. Read this blog to explore the best ways to use Email surveys and get maximum benefit from them
Use SMS Surveys to measure Patient Satisfaction and Patient Feedback. Patients can easily give feedback at ease using SMS Surveys.
Importance of Closing the Customer Feedback Loop — Learn why it is important to Close the Customer Feedback Loop
Customer Satisfaction Surveys (CSAT Surveys) help companies determine the customer’s satisfaction level with the company’s brand, products, and services.
We take a general approach to calculate and evaluate the Customer Effort Score. You can calculate the overall CES by finding the average of all your CES.
When we talk about obtaining Customer Feedback, the first thing which comes to our mind is surveys. To get real customer insights, it is a prerequisite to survey your customers.  
Patient Satisfaction is a vital measure of service high quality in healthcare systems. Determining Patient Satisfaction begins with paying attention to your patients and asking them their concerns.  
There’s nothing more important than health and safety. In the wake of the global pandemic, COVID 19 Coronavirus, staying safe has become more important than ever. We, at Zonka Feedback, have emp...








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