Bob Selden is the Managing Director of the National Learning Institute. He has been an HRD consultant for over 30 years. He is a part time member of faculty at the International Management Development Institute in Lausanne and the Australian Graduate School of Management in Sydney.

We all encounter many negotiation situations daily. Our problem is that we don't always recognise them as negotiations, nor ourselves as negotiators. As a result, we enter these discussions less prepa...

Meetings can be a waste of time. Find out how to make better use of your time as a participant or manager of meetings. The 80/20 rule is described to great effect with five helpful tips for designing ...

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Use the checklist in this article to discover whether you as a manager are; “A gatherer of monkeys”. The article gives some tips on how to recognise the signs for taking on too much work and two impor...

Surprisingly, we can all improve our ability to influence others by merely sharpening the influencing skills we already have in our armoury and perhaps using them more appropriately according to the s...

Six steps for giving the best incentive staff can get while at the same time making you feel good!

As managers, do we consciously try to provide the same level of motivation for all of our employees?  Or, are we merely fixated on striving to achieve the deadlines, budgets and targets that are ...