Dr. Joanne G. Sujansky, CSP (Certified Speaking Professional) has over 25 years of experience helping leaders increase organizational growth and profitability by creating and sustaining what she calls a “vibrant entrepreneurial organization.” She is an international keynote speaker, founder of KEYGroup® and the author of numerous books on leadership, change and retention. A member of the National Speakers Association, she holds their highest earned designation, Certified Speaking Professional. Reach Dr. Sujansky at 800-456-5790

Every organization has at least one: that employee, who for whatever reason, behaves as though coming to work is a fate worse than death. You know, the guy who drags down coworker morale with his horr...