Joy Fisher-Sykes is a professional speaker, author, and a leader expert in the areas of leadership, motivation, stress management, customer service, and team building. You can e-mail her at mailto:firstname.lastname@example.org, or call her at (757) 427-7032.
Whether you find it difficult to remain attentive with customers, peers, family or yourself, the ability to remain connected without daydreaming is possible. So how do you stay present and in th...
Learn how eliminating excuses will accelerate your success in life, career, and business.
Learn how to be clear, concise, and persuasive in your e-mail communication.
Learn how to use your telephone skills to give outstanding customer service.
Learn how to create balance in your life for greater results.
We've heard the instructions many times over. There is such familiarity that many people can almost recite them verbatim. In fact, these directives are so crucial; they are printed on placards and dem...
Learn how to improve your listening skills to become a better communicator and accomplish more and develop stronger relationships.
It’s the most ... time of the year. As we deck the halls and fill the malls, we’re filled with ... joy, and ... The holiday season is upon us, and it’s a special time we choose
We are ... ... daily with requests for our time. While helping others can be very ... at the same time we can feel ... about ... ... ... to others while
Stress in our personal and ... lives is ever changing and ... on the rise. Everyday we’re expected to do more and more with less and less - less ... less energy and less time.
During the year, a variety of ... – ... ... and other special ... – call for a gift of some kind. We ... work ... into a frenzy trying to come up with the “per
“Getting Back to Basics: A Customer Service Tale”By: Joy ... hot summer day my daughter and I ventured to our local craft store with one mission in mind – purchase velvet covered coloring