Kennette Reed is the principal consultant with Kennette Reed & Associates. Her firm provides nationwide customer and staff retention, performance improvement, and executive coaching solutions. She is also a nationally know speaker and the author of several books. Her firm has offices in San Leandro, CA and Snellville, GA.

With cell phones, PDA’s and instant messaging we continue to seek devices and software that will allow us to accomplish multiple tasks efficiently and effectively.  Survival of the swiftest has been t...

People make up your business.  Without them, there would be no products, communication, management, or customers. 

A stronger economy means more opportunities for you, and your staff.  How do you keep them from looking for greener grass?   Provide staff assistance, opportunities for enrichment, and ...

Over the next 7 years, baby boomer will begin retiring in large numbers.  Millions of highly skilled, experienced workers will be lost.  The number of workers leaving the workforce will grea...

... to a new survey carried out by Alliance & where ... one in five small business owners view tax astheir greatest concern. The ... has ... in hislast budget tha

... to a new survey carried out by Alliance & where ... one in five small business owners view tax astheir greatest concern. The ... has ... in hislast budget tha

... to a new survey carried out by Alliance & where ... one in five small business owners view tax astheir greatest concern. The ... has ... in hislast budget tha