Lydia Ramsey is a business etiquette expert, professional speaker, corporate trainer and author of MANNERS THAT SELL - ADDING THE POLISH THAT BUILDS PROFITS. She has been quoted or featured in The New York Times, Investors' Business Daily, Entrepreneur, Inc., Real Simple and Woman's Day. For more information about her programs, products and services, e-mail her at lydia@mannersthatsell.com or visit her web site http://www.mannersthatsell.com/

Learn the fine art of eating soup in order to eliminate the inevitable mess whether dining at home or for business.

Remember that common courtesy is applicable to both the interviewer and applicant so treat your prospective employees with care.

To increase customer satisfaction follow these easy steps when handling customer calls.

Learn the basics of utensil use in order to make your business meals proceed more smoothly.

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Learn the vital steps necessary to make a good impression while speaking to your customers over the phone.

Use these tips to enhance your relationship without your disabled colleagues and clients.

Providing excellent customer service is the only way to really differentiate your company from competitors.  Follow these 4 steps to elevate your customer service and relieve yourself from a grea...

Guidelines to help you find your way through the maze of international etiquette rules that apply whether you work on-line or in an office.

Follow these professional business attire tips for both men and women because we are judged by the way we dress.

Lydia Ramsey is a business etiquette expert, professional speaker, corporate trainer and author of MANNERS THAT SELL - ADDING THE POLISH THAT BUILDS PROFITS.  She has been quoted or featured in T...

Build positive client relationships and build your bottom line by learning the rules of dining etiquette.

Overcome these five stumbling blocks to successful networking and supercharge your career and your business.

A day in the life of every ... is made up of a series of meetings and ... Whether you are making the initial contact with a client or a ... you want to get off on the right fo