Lydia Ramsey is a business etiquette expert, professional speaker, corporate trainer and author of MANNERS THAT SELL - ADDING THE POLISH THAT BUILDS PROFITS. She has been quoted or featured in The New York Times, Investors' Business Daily, Entrepreneur, Inc., Real Simple and Woman's Day. For more information about her programs, products and services, e-mail her at lydia@mannersthatsell.com or visit her web site http://www.mannersthatsell.com/

When it comes to holiday greeting cards, to send or not to send is often the ... Once you have decided in the ... you then have to ... who to include on your list, what kind of ca

One thing you can count on during the holiday season is the ... office party. No matter what the size of the ... there is always an effort to bring ... together for one more mom

You return to your office from an ... meeting and decide to check e-mail. An hour later, having ... your ... ... those you should read, deleting the ones that look like junk,

Can you close a sale in just seven seconds? If you make a great first impression, you can do it even faster. Seven seconds is the average length of time you have to make a first impression. If yours i...

Has it ever occurred to you how much you are saying to people even when you are not ... Unless you are a master of ... you are ... sending messages about your true thoughts and feel