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However, we all have to be
open-minded and accept that there are also managers, not only owners and
investors,
who are in-capable and who take advantage of others and abuse their
authorities.
W...
“we are a top 5-star
hotel, we invested
billions of Thai Baht! We want all our guests to be welcomed and
serviced by smiling-face
employees and not by “long-cold-still face” type of
employee”!...
A consultant’s intention should
NEVER be to keep hotel owners and investors ‘in the dark’! A true consultant must educate advice and
provide samples of good and bad practices. A
hotel consultant...
As senior
managers and decision makers, we all have the power to create “professionals”
or we can choose to create just ‘family members” who are trained to following
only traditions and other peopl...
Right now, wherever I go, whatever seminar I attend, I receive a global
warming bag as a give-way gift. I now
have more than 50 of them at home, which I don’t know what to do with
them.
About Hotels who claim to environmental friendly
True stories about hotel owners
A article about the importance of SEO and E-Marketing to make owners and managers aware of this important issue.
Article about the importance of effective communication in any organization!
A little more open-mind, a little more
details orientation and a little less ego with a visit to his competitors would
save this hotel owner from future embarrassments.
As a manager, have you
ever reviewed what the service obstacles of your rank and file staff are?
Leadership in Thailand needs to be improved!
Can we trust hotel websites?
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