How many times in a day, week, month . . . in your lifetime areyou busy - doing anything - and the phone ... of all those times the phone rings, how many times do youstop what you're doing to an

I gotta tell you . . . writing is the one thing about being on the web that I just don’t enjoy as much as, say, ... and testing scripts or ... a web site. Writing has always been a chore

Customer Service Is King - by Michael ... you know the one thing that can make or break your ... than anything else?If you said Customer Service - give yourself a ... the past