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Brief biography:
Richard Stone is a Director for Spearhead Training specialising in management, sales and business skills training and development.
Stress in the work place and in our lives is a major fact in today’s busy lifestyles. This article looks at a few easy steps that can reduce and manage stress.
Improving sales performance is about understanding where you need to focus your resources to get maximum results. Conducting a sales force audit is the most effective way to identifying the biggest op...
Handling difficult staff situations is one of the most common requests for people attending management training courses. This article provides some techniques to deal with these situations.
Stress in the work place is on the increase. Discover how to manage stress by reading this article.
One of the biggest challenges to running a training course is managing your time so that you cover subject required in the given time. This article provides 18 ways to manage your time effectively.
Staff can be easily offended by comments or a remark that were said with the best of intentions. This article covers how to avoid offending staff with examples.
It is often hard as a manager to convince your ideas are any good. This article explains how you can get your ideas accepted by staff, colleagues and upper management.
The article considers staff expectations of a good manager. Learn how to improve staff performance by meeting their expectations.
Help with sales force management and motivation can often come from the team itself. This article looks at five key areas that a sales manager can use to manage and motivate with the help of the sales...
If you are having trouble with a member of staff, this article will show you the six possible strategies for dealing with the situation. A case study is used to help explain the different options.
This article provides four key ways to motivate your teams out of recession. The most common reasons for de-motivation in a sales team are also highlighted.
This article looks at the key aspects of successful management. The importance of leadership skills to achieve the required performance from employees is also considered.
This article looks at overcoming the challenge for senior managers becoming isolated from the sharp end of the business. It covers the technique known as Management on the Move which enables managers ...
Richard Stone, Director of The Spearhead Training Group, offers some ideas for the effective training of a sales team. He also highlights some of the pitfalls to be avoided
Richard Stone, Sales Trainer and Coach from the Spearhead Training Group, gives the following recommendations on this subject of on the job training for sales people. He offers advice on the most eff...
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