Scott has assisted a wide variety of health care organizations (hospitals, academic medical centers, IDNs, colleges of medicine) to develop and implement innovative solutions to chronic strategic and operational threats. His broad base of strategic planning, process/operations design, quality enhancement and financial experience has allowed him to develop a track record of success in helping clients to achieve significant margin growth and sustainable competitive advantage.

Scott spent 16 years at Deloitte Consulting, and as a Partner, was co - leader of the firm's health care industry Performance Excellence and Reengineering practice.

In addition to his consulting experience, he has served as VP Operations for a major academic medical organization.

Hospitals and Health Systems typically engage in an annual process of developing or updating a Strategic Plan.  This article suggests a new approach that is far from any "traditional" approach to stra...

Beginning October 1, 2008 Medicare will no longer reimburse hospitals for care provided to resolve certain hospital acquired conditions.  This will have significant financial impact on some hospitals....

Everyone acquainted with the subject knows that preventable medical errors are a major problem in health care, perhaps even the eighth leading cause of death in the United States.  The ongoing challen...

Hospitals cannot continue to slash their way to survival without sacrificing quality and patient services.  Traditional cost reduction often leads to a "downward spiral" of additional market share ero...

An organization's culture can make or break any Clinical Information System (CIS) implementation.  This article explores ten steps you can take to create an organizational culture that supports your m...

If you are responsible for Hospital or Health System Quality, try this quality management self assessment to see how you stack up against industry top performers.

Measuring hospital quality effectively is a challenging task.  This article provides an approach that considers three critical dimensions of quality measurement, and provides an approach to developing...