Scott Kreisberg is a pioneer in being the first in selling point of sale software systems to retailers in the 80’s when they were still using cash registers, and first-handedly changed the face of retailing. His journey to shift retailer misconceptions about using a computer in their retail business and point of sale, was a long one and today Scott’s company, One Step Retail Solutions, has transcended the retail service industry becoming the leading retail technology service provider in the U.S. Since 1986 his company has provided comprehensive POS solutions and services with its highly skilled retail consultants and technical support staff. Scott has watched the economy hit 3 major slumps and a vast majority of his clients survived those economic downturns. Now, he’s taking his clients through the next economic disaster.

There has been a lot of discussion around the erosion of brand value and the fact that consumer brand loyalty has been slipping for an extended period of time.  Many factors have contributed to thi...

I’ve seen many retailers over the years still running their business by the seat of their pants. While this management style may have worked in the past, it is quickly being replaced by more sophistic...

Good customer service is the difference between a flourishing store with happy customers and one that is empty and forgotten. Here is a review of what it means to go up against the big box guys and ho...

A new look at the New Year. Advice and tips to jump start your store and hit the ground running.

The holidays are coming up and it is vital for any retail store owner to be well prepared for the holiday season. Especially during the current economic conditions.

This article goes over some key elements on how to continue providing great customer service which in turn will give you strong and loyal customer relations.

This is part 1 of a 2-part article which offers insight to retail store owners on how to be unique and stand out against their competition.

This is part 2 of a 2-part article which offers insight to retail store owners on how to be unique and stand out against their competition.

As most of you probably know, there is much talk on TV and in the papers today predicting that the US economy is heading for a slow down...