I am working as Business Intelligence consultant. I focus to provide simple BI solution with great TCO to my clients. I focus on BFSI industry and have also worked with other industries to offer best value to my clients and partners. I like socializing and participating in BI forums and groups.
ARTICLES BY SHAMBHAVI VYAS
Call centers and business process outsourcing (BP) businesses usually measure things like Average Call Duration (ACD), the number of calls a given representative takes during one shift, Average Handle...
To satisfy business needs, a BI solution must provide visual analytics for data monitoring, and deep dive analysis for data discovery. This approach gives users the 'nuggets' they need to drive the en...
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