“I thought we had a call ... for 10 a.m. today,” the client was telling me, with ... in her voice. A client working on ... ... she was truly “showing her ... was ma

Monte (as I’ll call him) looked for a job for nearly two years and I worked with him, as his ... ... coach. He had ... a career which he ... just making enough to pay the

We’ve all had people like this working for us, or with us. People who couldn’t ... their ... in a way that was ... ... ... and ... What a waste of ...