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The way we approach projects can profoundly influence our customers' success. Often, we think primarily about what our customers asked for, even if it's not the best fit for their needs. Although it's commendable to listen to our customers’ wants, it's also possible to generate an incomplete or incompatible result based on superficial information. Here are three ways to turn "20:20 hindsight" into "20:20 foresight" in this regard.
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