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The term “outsourcing” has been heavily used over the past few years, but oftentimes the meaning of this process wrongfully understood. If we were to give it a dictionary definition, outsourcing would be the process of an organization or individual transferring the ownership of a business process to a supplier (which in turn can be an organization or individual). Some would argue that this is a simple business relationship, but with outsourcing there’s a catch. The difference between a simple business relationship and outsourcing is the way the control over the business process is handled and transferred.