SEND THIS ARTICLE TO A FRIEND

Microsoft Dynamics CRM is the new name for Microsoft Business Solutions CRM.  Other Microsoft ERP product were renamed as well: Microsoft Great Plains into Microsoft Dynamics GP, Microsoft Navision into Microsoft Dynamics NAV, Microsoft Axapta into Microsoft Dynamics AX, Microsoft Solomon into Microsoft Dynamics SL.  In this small article we are giving our retrospective review of Microsoft Dynamics CRM customization tools and options.