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Microsoft Retail Management System serves retail single store as well as retail chains clientele.  The customization scenarios, described in this article deal with the chains, when Microsoft RMS has multiple stores databases and Headquarters.  Microsoft RMS is SQL Server-based application, so we will consider SQL programming – SQL queries, views and stored procedures.  Also Microsoft RMS could be integrated on the SQL level with other applications, such as Microsoft Great Plains, Microsoft CRM and non-Microsoft applications, such as Lotus Notes/Domino