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In this article Rhonda Scharf describes how we can control our anger. The author describes that the average explosion of anger is 45 seconds long. Try being on the receiving end of 45 seconds of anger, frustration and undoubtedly unprofessional behavior.  She says don’t focus on your anger; focus on hearing what the other person is saying. Don’t listen only hearing. Understand the person’s past words. She also shares her personal experiences how she controls the anger of herself and her opponent.