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When someone sends an email, they would prefer to get an immediate response.  Although most responses take time, customers and potential buyers prefer to get their response immediately.  To give an immediate response to an email, you can use an autoresponder.  They are a great way to let someone know that you received their email, and that you are taking care of their request.  Autoresponder messages can be custom tailored, and look much better than simple thank you pages.