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Due to my naivety, I have used AOL for broadband for three years. It did not occur to me that better options were available. I have no information about the other broadband internet service providers. I had been using AOL since the early part of the 90s and I thought that it was the sole option available. I was using their dial up service, while believing that, although it was slow and unreliable, anything else would be too technical and complicated to use. This kind of mindset was probably common to all AOL users. No one really loves AOL for broadband; they just thought that it is the only choice for those who are computer illiterate.