Anthony Mullins

Anthony Mullins

Anthony Mullins is the President and Coach for The Elite Coaching Alliance. He specializes in personal, and leadership, christian based coaching. He is the author of the upcoming e-book "Finding Fulfillment in and Unfulfilling World".

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Anthony Mullins Free Articles

8 Critical Steps to Establish a Customer Service Culture

Upon reflection, most all of my interactions with displeased customers were not the result of a poor product, but rather a disappointing customer experience. Why is that? Because, product is not personal, customer service is. Briefly, I would like to share with you eight critical steps to establish a customer service culture.

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Mastering Challenging Service Situations

During the course of everyday business, many of you encounter unsatisfied customers. How you and your staff handle these situations, will shape your service image and ultimately your bottom line. How can you best handle challenging situations? I have developed and practiced a simple method for just such encounters.

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If You Can Dream It, You Can Do It!

Why not you? Why not your dream? The only true limits you experience in life are those you create or those you allow others to impose upon you. If you can dream it, you can do it!

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Sheep Do Not Start Out Lost

People don’t start out lost, they end up lost. Throughout the course of our daily lives, temptations to nibble and move away from the flock are everywhere. Opportunities to get lost are around every corner. People end up like the sheep - lost.

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Conquering Goals: The Battle Plan

“To accomplish great things we must not only act, but also dream, not only plan, but also believe.”(Anatole France) While these three items define success, without all of them success would be unattainable. Without a dream, you will be without desire and without desire, you will be without action. If you can unlock the dream, then you can unlock success and make your dream reality.

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Heaven Bound: Win The Race!

Billy Graham once said, “Being a Christian is more than just an instantaneous conversion; it is like a daily process whereby you grow to be more and more like Christ.”

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Priorities: Are You Living Yours?

In the Charles Dickens classic, “The ... Story”, Scrooge is given the ... to examine his life and his ... before it is too late. Upon being shown his grave by the ghost of Christm

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5 Keys to Powerful Communication

As a coach that ... in ... couples and family ... it is critical to develop strong and clear keys for ... How many times have you been faced with a ... feeling or

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