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customer engagement Free Articles

5 Reasons To Use Marketing Strategies To Engage Clients

A great help to achieving our SMART goals quickly is to have a well-defined marketing strategy that uses different channels to target and engage potential and possible clients that might acquire our product over and over again.

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Why You should Outsource Insurance Process to Insurance BPO.

As the Insurance Industry confronts the challenges of increased operating costs, reduced demand and decreased growth in developed markets, cutting operating costs becomes more and more critical. Both the big players in the business and smaller brokers offering all kinds of insurance are being pressured by these new realities. And, large of small, the challenge- and the answer- is the same.

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New Trends That Are Shaping Industrial Business Management

If you are in the industrial business, you need to stay up to speed with the latest management trends that are changing the industry. Here are a few new trends that can help you improve the performance of your business.

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Customer Satisfaction Surveys -- Increasing Customer Satisfaction and Loyalty, Sales and Profit

Customer satisfaction surveys are a very cost-effective way to identify what companies need to do to execute breakthrough increases in customer satisfaction, engagement and loyalty, generating increases sales and profit. Achieving consistently high levels of customer satisfaction is one of the best ways for any company to compete effectively, grow their customer base and increase profit. This article describes the reasons for and benefits of conducting an annual customer satisfaction survey.

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How to Make Your Customer Support Friction-less?

At some point being a customer everyone must have felt a lot of friction during customer support and must facing the lagg in the process while your are complaining. Since customers are important; business must make the customer support frictionless.

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Live streaming: The next big thing in online customer engagement

The pandemic has proven to be a boon for the live streaming industry. It is valued at USD 183.3 billion by 2027. (Source) Though, the credit goes to telecommunication companies for their rapid increase in internet bandwidth. Consequently, the implementation of data compression and optical fiber connectivity is making seamless live streaming possible for businesses to engage consumers. If customers cannot visit stores, taking the stores to them is a widely adopted concept in the post-pandemic era.

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Must Have Features in Customer Engagement Platform

Customer Engagement Platforms can solve your issues when it comes to providing better user experience.Know the methods of maintaining a healthy relationship with your users and improve the customer lifecycle value here.

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Top 11 Magento eCcommerce Development Trends to Watch in 2020

If you’ve indulged in Magento eCommerce development and looking for effective ways to enhance your store, here are the top 11 Magento eCommerce development trends that you can’t ignore in 2020.

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Generate Easy Leads & Increase Customer Engagement with PrestaShop Spin and Win addon by Knowband

Increase the customer engagement on your online store by integrating a fun-filled Spin and Win gamified interface with PrestaShop Spin and Win popup addon.

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The role of data in customer centricity

The information tide is growing bigger and bigger in this era. While firms have started to understand that clients are the primary drivers of the market today, they are trying hard to gain from this wealth of information.

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Loyalty is Dead. Long Live Engagement

This article is a brief discussion of the virtues of customer engagement over customer loyalty as a preferred indicator of customer centricity and ultimately, profitability.

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The Link Between Business Success and Customer Engagement

You know that customer's feedback is important for your business, but how do relate feedback to the customer experience and the bottom line? Should you conduct Customer Satisfaction analysis? Or look at loyalty? The best metric to follow is Customer Engagement, which has been tied to business performance time and time again. This article reviews yet another benefit of consistently high Customer Engagement: higher company stock performance. Learn how to whip your customer engagement strategy into shape.

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Seven Measurements that Should Be on Every Chief Customer Officer's Dashboard

Significant progress is being made in correlating CCO initiatives to revenue and profitability, particularly in these seven key areas where the relationship is clear enough to be monitored and measured.

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Creating a Customer-Centric Organization

Customer-centric companies enjoy higher sales and more engaged customers. This article explains how to make your company more customer-centric.

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Why Choose a Gamification Approach For Mobile App Development?

The modern era of mobile apps has outgrown other mediums of marketing and to leverage the same for more customer engagement, Gamification utilization is gaining traction on a global scale. Gamification has incurred immersive and engaging mobile applications.

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