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5 Misconceptions about outsourcing image annotation services

Companies believe outsourcing image annotation services will compromise their data security and confidentiality. This is a myth. Read more to find out why.

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Simple Steps to Compliance: Archiving Electronic Messages for Competitive Advantage

The way people communicate with each other in both personal and business contexts has changed dramatically in a few short decades. In today’s virtual, paperless world, massive quantities of information can be transmitted in seconds from one location to another, anywhere in the world.

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Make Back Office Outsourcing Propitious For Your Business

Outsourcing is a business collaboration that seems to be lucrative in so many ways, yet to get the best out of it you need to resort to some preparations and planning. There, of course, are some reasons that make outsourcing a setback when we talk about business operations like the back office.

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Transform Your Business With BPO

BPO, or business process outsourcing, is the quickest way to improve your business efficiency and bottom line. It's a growing industry with a lot of opportunity for businesses of all sizes. BPO can be used for a variety of tasks, from customer service to accounting and human resources.

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Different Call Handling Techniques

The secret to a successful call center is knowing proper call handling techniques. These techniques are the key to making an answering service run smoothly.

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Find A Dependable Outsourcing Partner In India

With a 7.1% GDP (2016-2017), India is one amongst the countries that have developed at a fast pace soon after gaining independence. The country’s 29 states and 7 union territories are home to a staggering population of 1.324 billion people.

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How to Make Customer Service Support Even More Effective for Your Business

Businesses need to earn, and in order to earn, they would need to sell a lot. But what if sales are based on customers calling them? This is where a live answering service comes in.

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Got the Call Center Blues? Improve Your Results with Key Performance Indicators

Call centers and business process outsourcing (BP) businesses usually measure things like Average Call Duration (ACD), the number of calls a given representative takes during one shift, Average Handle Time (AHT), Time to Resolution (TTR), Customer Satisfaction Score (CSAT), etc. A Business Intelligence (BI) solution suite can help your business to establish and monitor key performance indicators and provide personalized dashboards to Call Center Managers and representatives alike.

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Call Center Services - Do You Know The Top 5 Myths that Must Perish

As call centers have mushroomed and businesses across the globe have become dependent on them, a number of myths about call centers have gained currency and are refusing to die. In order to properly appreciate the operation and utilization of call centers it is important that these myths are dispelled.

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The Benefits Of Outsourced Telemarketing Service

Outsourced Telemarketing Service is the fastest growing resource towards motivating potential customers and converting it into actual demand. It has many other benefits.

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Finest needs to be checked when outsourcing your project to a business software development manageme

Once you settle on outsourcing your IT needs, make sure that the software outsourcing company where you are going to hire is maintain your scheme and trade necessities. Here are some simply ways discussed which will absolutely help you in determining the exact efficiency of the outsourcing vendor.

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How outsourced services can benefit large enterprises

Established in 2009, Reliable Communication is a preferred sales partner for sales process outsourcing and call center services with expertise in tele-calling services for in-bound and out-bound calling, voice recorded calling, direct sales services, lead generation service for sectors like Retail, Banking, Finance, Telecom, Real Estate,

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How Does Accounting Online Work

Accounting online is the process or BPO that accounting services use to provide outsourced bookkeeping. The objective is to reduce the overhead burden rate for a business that is associated with the bookkeeping department.

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The Complete Beginners Guide to Global Outsourcing

Understand the complex global outsourcing concepts with this easy-to-read yet comprehensive article.

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