How do you Choose the Best Pool Company?

Having a good pool company on your side is something no responsible home owner should be without (that is assuming the home has a pool). While there are only a few aspects of maintenance you can't do on your own with the right amount of research and dedication (other than the actual construction), do you really have all that time to dedicate to keeping your water clean and bright? It may take more work than you're prepared to put into it. When you don't know what you're doing with the various chemicals, it's easy to make a mistake. That mistake could not only cause problems with the water, but could actually be dangerous to you and your family. Here are some ideas you should use when choosing someone to take care of your recreational investment.

Experience

Nothing is as important as experience when it comes to choosing a pool company. You can have all of the training in the world and it won't prepare you for every eventuality in the field. When you deal with a business that has been working the job for many years, you don't have to worry about what happens when a surprise pops up. These guys won't be surprised by anything. They'll know just what to do in every situation, and it is incalculable how valuable this can be to the homeowner. But that's not all. A business that has been in one place for a long time is doing something right. So, experience and longevity act as their own recommendations.

Reputation

Don't just hire a pool company based on their ad in the phone book or a website that looks as though it was constructed professionally. These things have little to nothing to do with whether or not a business will do a good job for you. Rely on their reputation. If they have been in business for any length of time, they will have developed one. The key is to find out what it is. So ask around. See if the people you speak to smile or sneer when you bring up their name. Ask other pool owners who they use and who they recommend.

Customer Service

You can have the greatest pool company in the world in terms of knowing how to maintain the water, but if they can't manage customer service, you're better off dealing with someone else. The technicians and expertise make up only one part of the puzzle. How they deal with their customers is another big piece and it shouldn't be overlooked. If they are constantly late to appointments, give you the runaround when you ask questions, or leave their equipment lying around after a job, you can do better.