Limo Service that Impresses Clients

If you own a limo service you are likely constantly looking for ways to gain more business and separate yourself from the other limousine companies out there. Finding ways to add details to the individual renting experience can help you gain the trust and respect of your clients and keep them happy year after year.

The best way to understand how to attend to detail in the limousine rental business is to learn from example. Creating scenarios and finding ways to add personal touches here and there will help you learn the best ways to get clients to come back for a second, third or fourth rental. 

First, try the example of the bachelorette party. Of course, every limo service knows to provide a bottle of champagne for the client. Why not go the extra distance and ask the maid of honor who booked the event what the bride’s favorite champagne is? While you are at it, find out the favorite flower or the colors of the upcoming wedding and decorate the car with those colors. These touches will only add a minimum to your overall cost and will likely result in a more satisfied client.

Next, look at the example of the corporate client. You may need to pick someone up from the airport and chauffeur them to a meeting or to the hotel. When booking the business, find out the length of the visit and include a welcoming package with a list of attractions in the city. If the client has been on the flight for a while, provide a toothbrush or mouthwash. There are many ways to make even the toughest clients happy.

For a high school prom rental, provide the kids with some extra fun. They went with a limo service to feel a bit glamorous. Route your evening to take them past fine dining establishments and theatres in your city that the paparazzi usually frequents so they can feel like the celebrities behind the tinted windows. Again, this is a simple touch that will have them talking for days. When they get married a few years down the line, they will remember your services and book you over a competitor.

If you are having difficulty attracting new clients try booking promotions like offering a Mother's day special with a manicure or pedicure included. Or, provide a guy’s night out rate to and from the basketball game. There are many different ways to drum up excitement about your services. You just have to be creative.

Favorite songs, meals, drinks and flowers are all a great way to give the client an individual experience. Any detail, however small, that you can apply to their evening to help you stand out in their minds as not being just another limo service will help you get repeat customers.