A Guide for Order Fulfillment Process for Streamlining your eCommerce

eCommerce is complex, and you need to source amazing products, optimizing your listings as well as be on the top of the search results ahead of your competitors. However, when you have established your business, it is important to ship the products faster. In this post, eCommerce veterans have shared a few tricks about streamlining your fulfillment for the eCommerce process. Let’s get started.Streamlining fulfillment process for the perfect orderInventory management software and Integrated eCommerce softwareManaging the inventory means knowing the amount of stock you have, the cost of the stock, managing the warehousing, and processing the items. A seller can sell the goods that are available in stock. It is essential to avoid wasting your time apologizing about unfulfilled orders or looking for missing goods. This will help to eliminate spending your money issuing goodwill gestures and refunds. You can have all these benefits when using inventory management software that automatically updates your livestock levels across all the sales channels without updating the spreadsheet manually.Executing a manual fulfillment process takes time and prone to errors. By using integrated multi-channel eCommerce software, you can seamlessly link various components of eCommerce operation (including shipping carriers, inventory, sales channels, and others) for making the whole process easier and quicker. Your fulfillment team will receive cross-channel orders on the basis of real-time stock information without logging into the systems. Then they can print shipping labels and pick lists in bulk for further streamlining the process.Warehouse flow and processesThe next destination is the warehouse. It is astonishing how much time can be wasted while fulfilling orders from walking around the warehouse, searching for tools and items. So your warehouse must be tidy, clean, and the layout should create an efficient flow from the point of contact receiving orders to the warehouse door. Implement hot pick zones for your most popular items, have equipped and dedicated packing stations, keep slowing moving stock at a different place, and give everyone the responsibility to manage the warehouse.After warehouse flow, is the warehouse processes. You have been manually carrying out several tasks for a long time, so make a list that you and the staff were doing for getting an order out of the door and eliminate the tasks that do not need to be done can be automated or be done in bulk.Customers and refundsYour consumers can help in speeding up the fulfillment process. Customers have little patience and always eager to know how long it takes to receive their favorite product at the doorstep. When providing tracking information, customers can find the information themselves thereby relieving you from answering mails and calls. Using multi-channel management software helps bulk uploading tracking information to multiple sales channels.When there are issues in delivery, you need to solve the situation, handle the customer, and contact the carrier for arranging a refund. However, when using a refund retriever, you can detect the issues with your cargo company and apply for a refund, thereby saving time and money.