Benefits Marks and Spencer Quality Systems and Schemes

There are various benefits of the application of quality systems and schemes for Marks and Spencer.

1. a) Increased Efficiency- The companies that go through these Quality Management System certification process mostly aim to increase the efficiency and quality of their manufacturing processes. Thus this certification of Quality Management System for Marks and Spencerhelps in introducing certain guidelines in the company’s management process and these are then followed by all their employees. Due to this certification the internal factors of the company like trouble-shooting, training etc. are dealt by the management in an easy and efficient manner.
2. b) Increased Revenue- Quality Management System certified companies as compared to uncertified companies, experience an improvement in their financial performance and even an increase in their productivity levels. Thus too helps M&S in increasing its revenues.
3. c) Better Employee Morale- Such certified companies see improvements in the level of the morale of their employees. Marks and Spencer too has been able to motivate and satisfy its staff by the help of this certification. When a company has clearly defined roles and responsibilities for its management, when it establishes training programs, as well as makes its staff aware of their roles, then the morale of the company automatically increases and thus affects the overall success of the company.
4. d) Achieve International Recognition- Another important benefit of this certification to Marks and Spencer is that it gives a worldwide recognition to the company.
5. e) Building Customer Satisfaction- This type of certification which is universally accepted helps the company in building confidence of the customer in their products and services. Customer satisfaction is based on the benefits that a certified company will provide it.
6. f) Consistency within all Processes ofyour Company- Consistency is the most important element on which the company’s foundation is built. All the various processes of an organization, ranging from research to the development stage, from production to its shipping, etc. are all defined in a proper manner in a certified company which increases efficiency of the processes and thus reduces errors.

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