Call Center and Telemarketing in Australia

24x7 Direct is one of the major call center and Telemarketing company in Australia. It has its headquarters located at the beautiful city of Melbourne in the State of Victoria with a mission to provide highly effective telemarketing services.Telemarketing is a method of direct marketing in which a salesperson uses the telephone to interact with customers and to convince them to buy products or services. The process also include recorded sales pitches programmed to be played over the phone via automatic dialing.Prospective customers are identified by various means, such as past purchase history, previous requests for information, credit limit, competition entry forms etc. Market research company use the techniques of telemarketing anlayse the prospective customers of a client’s business in order to assess market of a particular product, brand or company. A telemarketing company / call center is often operated through an extensive open workspace for call center agents.The relatively high expenses as well as need for large manpower and challenges around attrition, influences outsourcing in the call center industry.24x7 Direct Pvt Ltd was established in 2001 and expanded to include inbound telemarketing services in 2003.In 2004, 24x7 Direct introduced its market research and data collection service to cater the demand from clients requiring outbound call facility along with telesales. Contact:24x7 Direct Pvt LtdLevel5, 422,Lt Collins Street, Melbourne,Victoria-3000Tel: +61 3 9014 1414 http://www.24x7direct.com.au