Coordinating Floral Shop Deliveries Using Job Scheduling Software

Operating a floral shop can require fancy footwork at times, as you attempt to coordinate multiple deliveries. I’ve personally found mistakes can happen too easily, even when you carefully operate out of the same appointment book for everything. When a floral delivery is missed, disappointed customers can become angry and soon you find your floral shop has a reputation for being unreliable.

Automating the process can not only prevent costly mistakes, but it can make your job a lot easier. I found instead of spending the day penciling in appointments and coordinating delivery personnel, I can let the software do the work for me. This frees me up to focus on the part of the job that is my area of expertise. Below are a few benefits I’ve found from using job scheduling software.

Save Time and Money

There are several ways job scheduling software has saved money for my floral shop. Aside from a high school student who helps me out in the afternoons and on Saturdays, I put all the floral arrangements together myself. I meet with customers and take orders, keep all the flowers in good condition, and prepare large arrangements for big events like weddings and parties. This is more than a full-time job. So anything that can free up my time is welcome, especially if it doesn’t require me shelling out more money. Every dime I make has to be put into growing my business right now, so I’m putting off hiring another employee until it’s absolutely necessary.

I can’t tell you how excited I was to discover job scheduling software. Now when I get an order, I just head over to the computer, find the delivery date on the schedule, and the software helps me find the best time, based on field personnel availability and geographic location.

Accessible to Floral Delivery Team

While I don’t have the money to buy all my delivery people tablet PCs, two of my delivery guys have smartphones. Using those, they can pull up the job scheduling software no matter where they are. The best part about this is, all they have to do is click on a particular appointment and they have all of the paperwork associated with that customer. Not only does this give the delivery person the information he or she needs to do the job, it saves trips back to the office.

This has been one of the biggest surprises of my new job scheduling software. I save on mileage, which is a great bonus with the price of fuel these days. But also the scheduling software can be set up so that jobs are arranged by geographical location. So if a job is on the west side of town, the employee that will be on the west side of town will be assigned. Being able to save trips allows your workers to squeeze more deliveries into a day, which helps me handle a greater number of orders. This is helping me realize my dream of growing my business without having to hire more delivery personnel.

If you run a floral shop, job scheduling software can help you be more professional and prevent mistakes. For just a small fee, you’ll be able to be more productive without spending money on additional staff.