Creating Business Systems #2: Lessons from Michael Gerber on Business Building

Jun 16
09:29

2011

Danny Welsh

Danny Welsh

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As an entrepreneur your job is to build a company that is bigger than you, that is dependent on systems and not a particular person or talent. Every week you should be getting closer to the goal of your business not even NEEDING your presence.

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Most people who start a small business are NOT entrepreneurs. They are technicians having an “entrepreneurial seizure”. What Gerber means by this is that most people are good at something,Creating Business Systems #2: Lessons from Michael Gerber on Business Building Articles at creating an experience, providing a service, or creating or distributing a product, and then they think to themselves “Because I know how to do the work, I can create a business around it.” In short, these people almost always end up creating a job for themselves.

 The single biggest task of an entrepreneur is to take other tasks and reduce them to simple, duplicatable systems that do NOT require the attentions of the entrepreneur (or even any special individual if possible).

 99% of small business owners think the answer to more work/business is to hire more people… the few entrepreneurs that are truly the MOST successful look at growth and busyness as the very time to consolidate efforts, use technology, brainstorm and implement systems.

 The “system” of a business can be and SHOULD be its #1 product (this makes a business SALABLE) and is the reason why some entrepreneurs can sell a company and within months be running a different one. The “system” MUST be broken down into smaller systems: admin system, distribution system, marketing system, contact management system, customer service system, etc. è all of these together should be aimed to support and buttress ONE system, the “selling system”

 Systems manifest VISION. Get the picture of the puzzle FIRST, and THEN put the pieces together. You never know where the pieces are going to come from so don’t fret over one piece that seems to be missing and you never know when you’ll lose a piece and need to improvise so don’t throw away the “box” (puzzle box with what puzzle together supposed to look like, Gerber equated to the mission/vision of business, not letting it get stale)

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