The most successful leaders not only possess a clear understanding of their organization's mission, but they also have an intuitive grasp of the human spirit. They recognize that beneath even the most resilient exteriors lie sensitive hearts that respond positively to appreciation and genuine praise.
For years, we've been told that young people thrive on praise and recognition. Many of us have seen or even own a fridge magnet listing 100 ways to commend a child. Phrases like "You're the best!", "Wow, you're a star today!", and "Super job! I'm proud of you!" are commonplace in our interactions with children.
But what about adults and seniors? My 69-year-old mother still works full-time, not just for the paycheck, but also for the sense of fulfillment she gets from making a unique contribution to a small, thriving business. As an experienced secretary who was new to technology, her initial months were challenging. She spent many Saturday mornings in the office, honing her word processing skills. However, regular expressions of gratitude from her empathetic boss, coupled with a substantial raise, occasional lunches out, and flowers, reassured her of her capabilities.
Consider the case of someone who has been proficient at their job for so long that they've become as overlooked as the stained office coffee pot. My husband, an award-winning investigative reporter, puts in extra effort on crucial stories that air during TV ratings periods, or "sweeps". A few days ago, he told me, "The general manager told me my story was great, but my news manager, of course, didn't."
While this might sound a bit harsh, it underscores the importance of finding something positive to say to a hardworking employee. Each individual's talents are unique and irreplaceable. It's worth taking a moment to search your heart and find a compliment that will resonate with them.
You can almost feel the impact your compliment has on their heart. It's a simple yet powerful way to motivate your team and get the most out of the people you work with.
According to a study by Gallup, employees who do not feel adequately recognized are twice as likely to say they'll quit in the next year. On the other hand, research by Harvard Business Review shows that creating a positive and supportive work environment can significantly boost productivity and job satisfaction.
In conclusion, effective leadership is not just about having a clear vision for your organization. It's also about understanding and appreciating the unique contributions of each member of your team.
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