How employee experience survey will lead to organizational success?
Employee experience survey is all about to know how an employee felt about organization from their day of joining. In such surveys, questions are mostly based on organization. Employee respond to these question on basis of their experienc in organization. The result obtained from this data is very helpful to organization in deciding their employee satisfaction strategies to make sure that not a single employee treat their work as a burden & give poor performance. So Investing in EES is very helpful to organizational success. PollDeep – an online poll conductor know how to initiate employee experience survey that can help their client's organizational success.
Every customer depends on your organization and your organization relies on your employees. You do not have to be an expert in algebra to determine the equation that if customer success is equal to organizational delivery, it’s also equivalent to employee success. And you can’t have a successful employee who’s having a bad experience, which could result to a bad customer experience.
Employee success does rely on the talent of an employee to deliver. Nevertheless, it is the job of an organization to ensure that you’re creating an environment where employees may thrive through making the most of their talents. Work environment may also play an extraordinary role in either diminishing or amplifying the existing set of talents of employees and their ability in delivering customer success and delight.
In other terms, you have to invest in good employee experience for you to ensure that your employees in turn provide a great customer experience. You can do this through an employee experience survey. There are numerous advantages of using a poll and these are all focused on having a continuous feedback and constant pulse on the team’s engagement level.
One of the common benefits of surveying frequently is that you will be able to have more real-time view of the engagement level across your teams. Once you conduct surveys yearly and wait for several months for the results to be compiled, you are only seeing a small picture of what’s going on. In addition to that, it could be too late to resolve the problem that was raised. Remember that the moods of people change often throughout the year and you have to spot those trends and have more accurate picture of what’s going in the team. If an employee is upset, he or she wants to be heard today and not in 6 months.
It’s a less obvious benefit, yet still a very powerful one. Through asking some employees about the things like their personal growth, relationships at work, and happiness, it enables them to reflect on such subjects frequently. As you continue asking questions, the habit of thinking about these will form, getting every employee to be more mindful about their relationships at work, personal growth, and happiness.
A good benefit for you as a leader is that you will be more agile in the approach to enhance your culture. Rather than comparing your improvements yearly, you will look every week, providing you richer set of data to work with to spot the trends.
Due to simple and quick nature of employee experience poll, the response rate tends to be higher. Majority of the surveys’ survey fatigues do not kick in or does not kick in easily.
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ABOUT THE AUTHOR
John D'souza is a content crafter for PollDeep & loves to write about polls and survey. He will help you to understand what influences the answers to your questions and enable you to quickly spot trends.