As an online entrepreneur, getting a great virtual assistant can be a great option for you. You may be lacking additional office space for another worker, or you may be working from home and need help with your growing business. Whichever the case, hiring a virtual assistant can be a great inexpensive option for entrepreneurs, who need a hand.
Need a VA can be a great option for you because we source and train our VAs so you will not need to worry about any of that. You need to understand that even though the VA will not be there in person, you still need to manage that person and your relationship wisely. Below are some of the tips that will help you manageyour VA effectively:
Give the VA some short time first. A good idea when you have a new VA is to give them some work that will help you see their skill. After the job is done you can check in to see if the VA is on the right track and correct any missteps. That way, no time is wasted. Avoid in-box clogging. When you are working online, there is nothing that can be more annoying than your e-mail in-box full of messages containing tiny questions from your VA. To avoid this, it can be a good idea to simply ask your VA to save questions for your touch-base calls. Make it a habit to instant message your VA. In case your VA doesn’t speak English well, you can try an instant messenger to communicate. If you are worried that some hackers might be able to read your confidential conversations, you can opt for a secured instant messenger program such as Symantec and Apptix. Always store your files in the cloud. There are a lot of cases where VAs quit before the project is completed, and in such a situation, having your files stored on the cloud is the best solution. You can even make it part of your contract for the VA to save all files to a service like DropBox or Google Drive. That way you will have a copy of all your files even if the VA takes off. Define your expectations precisely. You need to make sure you are always treating your VA like an in-person employee by providing them with a detailed job description. This is because without a clear direction, VAs may end up trying it their own way, and this can easily turn out badly. Do not hesitate to get another VA. It is a buyer’s market out there for employers looking for VAs, hence if you get a VA is not responsive or is very unreliable, you should consider getting another VA. Keep a daily communication. It is very easy for you to lose your connection with a VA, but to avoid this, you need to stay on the same page by checking in daily, be it on Skype or e-mail. It however doesn’t need to be a lengthy conversation. Just five or 10 minutes is enough.
Jenny Jordan Founder of NAVA and We on NAVA is dedicated to provide a superior customer service that exceeds the expectation from our clients. Our team of experienced virtual assistants in consultation will strive to automate and streamline business systems and practices to save time and money for our clients.