The agency has encountered difficulties to manage the staff performance, especially working in team. Many of these problems have been related to inadequate, inappropriate or antiquated performance system. Along with a success of the project, human resource initiatives become important. It is quite challenging to deliver a delicate conversation. Thus, top managers should outline and note what should be discussed and how to start a conversation. By trying, to mention what the staff have been achieved in the sense of professional competence, the managers have reinforced their staff’s pride and this will help contribute to the success of the company. In fact, if criticism has done right, it can be a motivator. Constructive criticism helps individual staff by reinforcing their achievements and suggesting to improve their performance. When criticism is delivered by a member respected most, the comments will be perceived as helpful, honest. Otherwise, the criticism will then be filled with many questionable motives.
Staffs members can help compare the best-practice framework and propose suitable alternatives, since staff have had the opportunities to understand and grasp the initial concepts of the tasks assigned. Consequently, culture change might initiate different assessments. Thus, staff will begin to realize that they might judge, think, evaluate differently from what they have done so in the past.
Effective on-going management of any large-scale, important change must be assured after implementation is complete. Otherwise, there is a significant risk that the change will not stick. Clear accountabilities, measures, and a committed senior management sharply focused on performance guarantee the institutionalization of change. When implement the mission and tasks in the agency, changing the habit of staff in a regular task basis becomes challenging. Culture change can begin to take place with the initiating the first assessment. Since the results of assessment can help guide a clear path to initiate actions, the agency can implement tangible actions with clear visions to move forward. Furthermore, since staff becomes a part of strategic plan to promote the change, they should know and have a clear vision what the company will become. This enthusiasm help improve the quality of project, since the initial point has created interest and trust to achieve a better objectives for the projects.
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