Improving Employee Retention In Your Business

If you are a business owner then you know the importance of keeping good employees. They will make or break your business because they are who the customer sees and deals with when you are not there. There are so many levels of good service. You can be timely and efficient and still leave your customers wanting more. If you have happy employees then you will most likely have happy customers. People can feel it when they walk into a place of business and it is a healthy workplace.

Many places seem to accept that high turnover is a way of life. It doesn't have to be that way. There are proven methods that will make your employees work to the best of their abilities and be happy about it. There are several factors that go into this. If you have some of the most basic issues taken care of, good working conditions, and decent managers, then the rest will not be too hard to do.

The first thing to do is look at your employees. Is one doing the work for three. Are some of them such slackers that everyone else has to follow behind them to get things finished up. No one will be happy in this situation. The non-performing employee will probably be one of those that are unhappy anywhere and those that are picking up behind him are most likely the type that try to make the best of things and get the job done. In this situation, boot the loser. Tell your other employees to let you know if a similar situation arises again.

If you have a reward system it can help people to want to work harder, or to do a better job when they have to. The work load can vary greatly at times and there should be a way to give your employees more when they are really busting their butts. In the hospitality industry the harder you work, the more tips you receive, usually. Sometimes though there are rushes that really push people beyond the call of duty. This is a good time to bust out those company hats and t-shirts out. A gift for working so hard.

You want people to be able to tell you if there are issues. If you put up a suggestion box they could do that without fear of getting into trouble. It is really good if you have a family atmosphere. When a group gets comfortable together enough to hang out outside of work then you are doing something right. That is really the ticket to keeping employees. They will stay if they feel that they are part of a family.