InterGlobe highlights important issues in Travel and Hospitality sector

Sep 24
08:13

2013

Sharad Gaikwad

Sharad Gaikwad

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InterGlobe is one of the conglomerates in the world. The company is one of the global players in the aviation, information technology and travel and hospitality industry.

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This global enterprise has its presence across 59 cities around the world. Travel and Tourism is one the most dynamic industries and it play a significant role in contributing towards the GDP of the country. Just like any other industry,InterGlobe highlights important issues in Travel and Hospitality sector Articles the Travel and Hospitality industry too is bound to undergo certain changes; the industry trends are affected by various external factors.

The current economic scenario around the world has had its impact on the travel and hospitality sector. The leading companies in the industry are quick to realize the change and are already taken essential steps to maintain their position in the industry. Some of the major steps taken by the dominating players like InterGlobe are discussed below:

The travel and tourism companies around the world are working hard to reduce their operational cost through a combination of techniques including outsourcing, off shoring and shared services. The expert market analysts suggest that the companies in the Travel and Hospitality sector can further reduce their operational cost by simplifying the organizational and information infrastructure complexities.

Research suggests that in the coming years, a weaker job market is likely to have a significant impact on the consumer spending. To counter the problem and encourage consumer spending, the Travel and Hospitality companies can make their operations transparent. This will enable the consumers to make their bookings directly through internet platforms, suppliers and agents. The transparency will also help the customers to compare the services offered and make an informed decision. The companies that provide top class customer services and offers customized packages to suit the varying budgets of the customers will surely prosper. The ones that ignore this crucial factor will find themselves struggling to attract the attention of the tourists and travellers.

The travel and hospitality experts suggest that the emerging markets around the world particularly in the Asia and South American region are likely to experience a large influx of inbound tourists. This is especially true for countries that have been a closed or underutilized market so far. Countries like Cambodia, Vietnam, Belize and Burma are likely to witness significant growth in their tourism sector. In such circumstances, the leading companies in Travel and Hospitality sector are revising their strategies to make an entry in these upcoming markets. Also, the market analysts suggest that newer avenues in tourism may open up in countries like Japan and Vietnam where the local government authorities are considering legalizing gambling. If these opportunities materialise, the Travel and Hospitality companies can immensely benefit from building good tourism infrastructure facilities in these countries.

The successful operators in the industry would have to harness the power of newer and innovative technology for the purpose of bookings, reservations and processing of information. The technical innovations would not only easy the business operations and also provide customers hassle free experiences. Digital innovations and social media are also likely to play a huge role in attracting travellers. Leading companies like InterGlobe are embracing technological innovation to provide better customer service.