I'm sorry I can't give you better news, but unfortunately you just can't please everyone all the time. I do have a few tips for you, though, on how you can make scheduling woes a little bit better all around.
What Participants Really Want
Have you ever asked your customers about a convenient meeting place and timeframe? If not, now is the time to take a survey. Ask them specifically when and where is most convenient for them. If you've asked before, maybe it's time to re-evaluate with fresh survey information. An attendee's schedule can change drastically from year to year.
You Can Always Take a Direct Approach
Do you provide customized training? Do you go on the road when needed? Then tell them! People like flexibility and choices, so give your potential customers additional options to learn from you or your event.
Map It Out
Nothing is more frustrating than not knowing where an event takes place. Be sure to include all event access information by providing complete transportation information, maps and even free limo service. Make sure your schedule clearly indicates the 'where and when' so that your attendees know at a glance where they want to be.
You can't please everyone, but you can aim for the majority. Remember, most of your attendees genuinely want to be at your event, but there are always conflicts in schedules. Gather your target audience's input then put it into action.
The Meeting Planner's Online Advantage: The #1 Myth about Online Registration Systems
We hear it over and over again. It's the number one myth about online registration systems that keeps many meeting planners from making their lives easier and their events more successful.
The Meeting Planner's Online Advantage: 6 Ways to Reduce 55% of Your Daily Workload
Industry-expert Corbin Ball estimates that only 20% of meeting planners are using online registration to its real potential. Meeting planners that are managing registrations using paper, emails, basic web-forms, in-house systems or installed software are doing 80% more work than they really need to be doing.
The Meeting Planner's Online Advantage: The Trick that Doubles Client Satisfaction by Doing Less
We all know that communication is the most important component in any relationship; and that can be applied to business as well. The more timely the information provided to your clients, colleagues and suppliers; the smoother your event will run and the happier everyone involved in your event will be.
