Managing A Maintenance Crew

Although there are many businesses that take advantage of maintenance crews, one that uses them to the full is if you operate a large-scale apartment community. After all, they are responsible for many different tasks within the community, from running a work order in an occupied apartment all the way to getting vacant apartments ready for the new tenants. Here are some of the different ways that you may utilize your maintenance personnel within the apartment community and some suggestions as to how you may be able to utilize them more efficiently.

One thing that should always be considered is the organizational process when you are handling any type of maintenance crew. The last thing that you would want to have happen is for a haphazard attitude to develop, which could not only slow the operation but could also damage morale. The easiest way for you to keep on top of everything is to employ the use of some type of EAM software which will help you to manage the entire process. It doesn't matter if it is taking care of work orders for your business or if it is managing the stock of items that your maintenance crew may need, it can really help to organize the process.

One of the ways in which maintenance personnel may be used in an apartment community is running tickets on occupied apartments. It is important for you to be able to trust the maintenance personnel that you are using for these types of projects. After all, they are going to be interacting directly with the owners of those apartments and in some cases, they may be working in the apartments when nobody is home. Setting guidelines is paramount in ensuring that everything runs as smoothly as possible. It is also important for you to have, in many cases, multilingual members on your maintenance staff so that they can handle any situations that arise.

It is not always occupied apartments that are going to be handled by your maintenance crew. At times, they are going to be handling vacant apartments that need to be prepared for new tenants to move in. You want to make sure that this process is running as smoothly as possible because a vacant apartment is one that is not earning you money. It is unlikely that your maintenance crew is going to be able to handle every part of the process but they can often organize the process effectively. Perhaps they can take care of the general maintenance and then hire subcontractors who will do jobs such as painting, cleaning and floor replacement (if necessary).

Finally, your maintenance staff may be taking care of things directly in the office. In most cases, preventative maintenance is going to be necessary to ensure that the operation is running smoothly from the inside out. If any problems do occur, you would want to be able to use a highly qualified member of the maintenance staff to take care of such a high profile job.