Nestle set up shared services in Ukraine

Business Articles | October 5, 2010

Nestle new shared service centre in Ukrain

Swiss firm Nestlé S.A., the world leader for foodstuffs production, announced today about setting up the United Business Service Center in Lviv. Nestlé announced it was spending SFr25m setting up a back office services operation in the Ukrainian city of Lviv to look after more than 20 countries in the region, over the next 3 years. The center where approximately 350 qualified workers will work in the sphere of finances and personnel management will service over 20 countries of the region, such as Russia, Poland, Romania, Hungary, Bulgaria, etc.

The Lviv center will become the third in the world internal business service center that within the international subdivision of Nestle Business Service (NBS) will ensure execution of certain financial operations, in particular, payroll accounting and payment. Lviv has been chosen based on its location, the local transport infrastructure, potential of talented workers and availability of real estate objects.

Proservartner Point of View: The Ukrainian centre is one of a series of investments Nestlé has made in Eastern Europe in recent years, and the development of a shared service centre in the region will certainly receive attention for those looking at Eastern Europe as a host for a shared services centre.

It was stated by Nestle that Lviv has been chosen based on its location, the local transport infrastructure, potential of talented workers and availability of real estate objects. However, it is also important to add the cost advantages of the Ukraine against other Eastern European cities, and the language capability that exists in the region. With the right level of government support, Ukraine could fast compete with Poland, Czech, Slovakia, Romania and Hungary as a BPO and Shared Services destination of choice in Eastern Europe!

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Article Tags: Shared Services, Business Service

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ABOUT THE AUTHOR

Rakesh is a strategic advisor, solution architect and implementer of transitions and transformations. With a specialism in BPO, Shared Services and Offshoring, Rakesh has worked with CFOs, FDs and senior client executives in the private sector (including at Ernst & Young, Pitney Bowes, Orange, Barclays and RBS) and the public sector (across Health, Police and Government markets) in improving efficiency, effectiveness, cycle times and profitability.